Oct, good morning I have a 2014 dodge big horn 1500 3.0 eco diesel my ucunnect stuck on connecting. 2018 ram 1500... No radio.. no connection.. makes the whole thing useless!! JavaScript is disabled. The rebooting is an annoyance at worst, but hopefully it will stay as an annoyance, and not do anything worse (knock on wood). It makes sense that if Chrysler, Dodge, Ram can force the update without the vehicle being on, the companies should also be able to update and fix the problem without the radio system being on. This engineering reset will wipe all your settings. I also have taken video. Or turn off the car and pull the uConnect fuse. I won't be pressing any buttons, just cruising down the road listening to something and the screen will go black, no audio its completely off. And yesterday I had purple lines come up on my screen and still showing connected to my phone call and my caller on the other side got a noise I had to manually call them back on my phone and talk with my phone. Porsche Has Over 1,900 Prototypes And Secret Development Vehicles Hidden In Weissach, Visit Torque News homepage for more stories. My XM 360L appears to be working as designed. Seems extreme, let us know what you find out! Buying the new map update from Uconnect enables you to install it with your own MacBook, but you’ll need to be fairly tech savvy. I spent an hour-and-a-half on the phone with both FCA Uconnect and Sirius XM. I can drive for a full commute to work, and it won't have any problems, and then an other commute can reboot 2-3 times. My new 2019 Ram 1500 Classic has a similar issue. lemon law? 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It is a Panasonic radio that is faulty. my 2015 ram was invaded by uconnect which they described as a scheduled update...wasnt given opurtunity to accept or decline...after update nothing on radio or bluetooth works...dealer said they would fix it for $150.00...only choice i have is to pay it and not buy a chrysler product again...adios ram, $150. Note: Bluetooth works fine. Mary Conway covered the Detroit Three for more than twenty years for the ABC affiliate, in Detroit. You may want to chat with someone on the site and let them know you're having this problem. Also, the phone itself recognizes Uconnect is connecting and goes into Android Auto. This is on a 2018 Tungsten Limited with 2973 miles on it. “I drove 35 minutes to work this morning and not one reboot took place. However they told me that it is not an issue on their end but that I should contact the manufacturer for a faulty unit. Also, tried the soft reboot stated in the first post but it does nothing. Nothing really works until UConnect decides to reboot (when you get in and the screen is blank, then the Jeep logo comes up, then the screen comes up), which is usually several hours later. Mac wrote “On my way to work this morning the radio turned off and the Uconnect screen went black. gehhh, I find it a little surprising that XM immediately said "call FCA for a new unit". Had 2018 Ram 1500 Bighorn since March 2018 first time hearing about a fix. Your best to fix these problems? In the next 48 hours we’ll temporarily suspend the Travel Link feature in order to cease the reboot. Mine was fixed with first radio replacement but it took three months of the dealer doing everything else first and make them replace your battery it’s toast also. You can also try sending a refresh signal on your Sirius account. They said it was a known issue. 2018 Ram 1500 truck owners started noticing the problem on February 13, 2018. The dealer wants me to bring it in but if it is something Which doesn’t have a fix for I may wait. My boss just came and told me that several people he knows just started having the same problem with their Uconnect system. Love the truck hate Uconnect. They did a “Update” to the Uconnect and it started working again. I expect to encounter a few bugs so I'm okay with that aspect. A new over-the-air update made their Uconnect systems go haywire, continuously trying to reboot … I also checked the "Travel Link" and it seemed to be working and wasn't turned off. Her father ran a gas station while Mary was growing up, in Wisconsin. My Uconnect contact is John at (800) 826-6632. . After holding down the knobs, the screen should flash your vehicle brand name and then go dark. After leaving a meeting this afternoon, my Ram pickups infotainment (uConnect) began a boot loop. Thanks for joining us! Unbelievable. Also my u connect with connect off and on . Thanks for the suggestion of holding down the volume and tuning buttons. Now I’m stuck with a bricked UConnect that is pretty much useless and I’m told I have to pay to fix it. Hold down the knobs for 10 – 20 seconds. I'll check it again at noon time since I have a medical appointment, but has anyone heard of this happening before? I have been experiencing the same problems with my 2015 ram pickup. *if you go to “settings” on your Navigation options, you can see the readout telling you which is the latest update signal you’ve received. We appreciate your patience.”. the dealer told me that the trucks are shipped with the radios in demo mode, and apparently having serious send a … I hope it continues to work. They can't say for certain but they think the fix will come across the vehicle automatically. Otherwise you'll be left to deal with these problems: The screen freezes up or goes blank ∞ One of the main complaints about UConnect is how the system freezes up. The top reasons your UConnect in your Dodge Journey needs Rebooting: It runs super slow, a frozen screen, radio glitches, weird sounds or uneven pitches, map inconsistency, and issues connecting your phone. 2013 ram 1500 owner here. This reset will retain your settings. Took my truck to the dealership yesterday for an oil change and the random reboot, freezing etc of the radio. Finally, they forced a software load and I seemed to work . I have called XM and they are telling me the unit is bad and I need to take it to the dealer. Wow mine under warranty has been sitting almost three months only fix I have heard of is replacing radio $1,900. It looks like a great system now that it works. . I just dropped off my 2013 Ram Laramie Longhorn this morning after first contacting Uconnect tech department over the last few weeks. Checked my unit for any type of version number and the only thing I can find is a Navigation System Version # 9.35.2.85541. I didn't get the fancy touch screen and or e-torque. If you've been driving for more than a couple of minutes and get a call though Uconnect, when the call is over you hear nothing. and today it continues to do the same thing. Nothing more, yet. MY 1 DAY OLD TRUCK THAT I BOUGHT ON DEC. 31 2017 STARTED HAVING THIS ISSUE ON JAN. 1 2018...DEALER HAD IT FOR 21 DAYS BEFORE REPLACING WITH RADIO FROM LOT TRUCK. After a few moments the brand name will return, the system will reinitialize, and it will return you to the main UConnect screen. Went to the UConnect site and punched in my VIN and it says mine is up to date. . Update 2/16/2018 @UConnectcares Tweeted for “customers experiencing repeated system rebooting: Uconnect … Mac was able to get through to Mopar support and then posted, “Just chatted with the Mopar Owners website and this is what they told me: We are currently aware of an issue causing the radios to restart repeatedly. The car acted like it was just sucking dead but the red security light was blinking. Hopefully this will fix the problem once and for all. At this time we are able to create a case here for you in regards to this issue and we are advising our customer to contact us back in a couple business days in regards to a solution. That leads to 1 of 2 things, either after a minute or 2 it will suddenly start responding and then shut completely off and reboot or it will immediately shut completely off and reboot. So frustrated only 6912 miles on my truck. We are not affiliated with FCA in any way and makes no claim regarding the accuracy of the information presented on this site. It's odd that I haven't seen any messages about the fix being rolled out yet. Or turn off the car and hop on your bike instead. 5thGenRams is the goto site for all the latest 5th Generation Ram 1500 and Heavy duty information. I had to do a full Uconnect reboot via my Tazer to fix in each instance. They have expedited the issue with Ram. One of the freeze and reboot and one of the “Please wait . Read about system updates, FAQ & more. Hoping for the best!”, And later Mac posted this, “I received confirmation that the fix started going out yesterday.”. I was told that a future software update would be needed to resolve the problem. Nothing works except the radio, i guess i am fourtante. I can receive XM channels but my unit does not save favorite channels nor does it allow me to create profiles or listeners. Ended up going to the dealer. Hold TEMP up and TEMP down buttons to access engineering menu. They told me to expect an update with the next month or two. I received the nav board, installed it … I had a update on Friday 3/9/18 on my 2015 dodge challenger. I bought the GPS upgrade thumb drive from Uconnect for $150 and have a contact person, John, working with the dealership to upgrade the GPS if the dealership tech guys need help. She said that since I have a case opened they'll contact me about the solution.”, Chris, from Connecticut, added, “It seems there was an over the air update that caused this last Friday. Was going to buy the new Ram Limited, but even with the lifetime warranty, everything is a fight to get competent service. This is the Uconnect® support page for Ram trucks and vehicles like the Ram 1500 & Ram 2500. Did you ever find a solution for this problem? A recent update is causing the systems in certain cars to reboot … Can't wait for this to be fixed. Timing regarding a permanent fix will be posted on @UConnectcares. 3 minutes later, it will happen again. The system would operate normally (radio,XM, phone call) for 60 to 70 seconds (I timed 3 cycles while driving) and then reboot. The radio either goes blank but backlit and nothing works, or it freezes where it's not a blank screen, but nothing will change, not stations, not volume levels, but no sound at all for 10 or so minutes, then it comes back to life. When attempting to create an avatar for the profile it freezes or I get an error. Hi I have problems with the GPS in Uconnect 6.5. But over-the-air updates aren't perfect, as Fiat Chrysler Automobiles Uconnect users found out over the weekend. I have 2018 Ram I brought my truck in May 28th to the dealer and its june 20th still not fixed they told me hopefully the 28th they might have a radio.I have a great looking truck sitting the driveway can't drive it and they don't care a bit.they should not sell a truck when they don't have parts to repair it not good business. Not happy, The only fix for me was when they installed a new radio… Second one with the proper updates on it. I've had my 2019 Ram 1500 for two weeks. Apparently the Uconnect problems were reported on the 2018 Chrysler, Dodge and Ram products that use the Uconnect system. Thanks Redwood City, California USA. 77C48A6E-D753-41CB-8FF6-C31F424030C3.jpeg. I am in a new dealership for another recall and to still check our this issue. Dropped off at dealer they had it all day they said it will not take the new update now they claim they are getting a thumb drive that will take hours to download. Gotcha. “Regarding customers experiencing repeated system rebooting: We have identified that the concern is related to SiriusXM Travel Link services. I stayed on RAM and local dealership for months and finally got a new radio. Don't know if its something that Uconnect will be able to fix on their own, or if it will have to be taken into the dealership like hers was. 2.) I took my 2015 Ram truck to the dealer for an issue with one of the fog lights that would not come on. Great forum site!! Find information about system updates, voice commands, & more. Just curious, Free truck? Taking in tomorrow. Radio station reset and can't pair my phone. My 2013 Ram Laramie Longhorn has had constant radio / touchscreen / navigation problems. Dang man. No regrets. I opened a case via Jeep cares, mostly just to have a record of my issue. Here is an update on my Uconnect issues. I think if I reset the unit and start all over again, it may work. A special thanks to the RamCares representative for working with me on this. Mac, from Massachusetts, first reported the problem with his 2018 Ram 1500 on a Ram forum February 13, 2018. Sounds like a service call is in order but I thought I'd check to see if anyone has had this happen before and what the outcome was. I'll give that a shot. Got the new RAM 1500 in March of 2018. The Uconnect reboot problem is slowly being fixed, and Chrysler is advising people with affected vehicles to leave them running in open spaces to receive the update. It came back fine but after about a minute of working correctly it started to repeat this process and did so for the next 20 minutes until I shut the truck off at work. So much for enjoying the fancy 12" inch screen functions this summer. My 2013 Ram 1500 radio has had the cutting on and off issue also! the dealer told me that the trucks are shipped with the radios in demo mode, and apparently having serious send a … Now we get to argue over battery because in one day it drains it and it has sit there for months. The content of this field is kept private and will not be shown publicly. Wrote corporate they will not answer letters. They found no issue, however, they “opened a case” with FCA and FCA reported to them that a software fix is coming in early Q1 2021. Any thoughts. Sirius XM sent me a subscription reset, and that fix the problem. I couldn't go for more than a minute without the reboot taking place prior to this morning. The concern did start on Friday and engineers have been contacted. $60,000 2018 1500 eco diesel 4x4 useless warranty if they won’t replace broken part. How Powerful is 2021 Toyota Tundra TRD Pro? They can't get it to do it while they have it. ... but no sound comes out no matter what. It is unclear how quickly all of the vehicle owners will receive the fix for their Uconnect systems. Just got my new 2019 Ram Rebel and was excited for the big screen. 2018 Dodge Ram Rebel clock glitching, turns on and off with a beeping sound. Apparently the updates to the Uconnect system are sent out randomly over the years. So it appears to be fixed on my truck. My 12" has been great, it has froze a few times by not displaying any info for radio, but just pressing climate and back to radio straightened it out. I’ve found if I turn off Bluetooth on my iPhone (7, 12.1.4) the reboot … I would be unable to start the car at all. One spends $55,000 on a truck and you can't fix a software glitch? No problems since then. Once signed in, you'll be able to participate on this site by adding your own topics and posts, as well as connect with other members through your own private inbox! My 2019 ram rebel radio started rebooting also on July 22 I took to dealer for a flash it did not work I also am a pissed off ram owner if this is no resolved soon I’m going back to ford last 3 Ford I’ve owned never had one problem with anything. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. Now the truck no longer reboots over and over again. Anyone else have the same issue? It was a year 1 redesign as well. Thanks.”, Other owners quickly answered that they were experiencing similar issues. Ext 302-0733. It is showing a wrong location (sometimes in the middle of a sea :D :D). This sounds like the same issue. My 5.0 UConnect radio has always been a bit flaky. Just a Dodge ram issue? .for about 2 weeks. At the moment we are working on a resolution to this concern however as of right now there is not. 2018 Ram 1500 truck owners started noticing the problem on February 13, 2018. Some 2018 Ram 1500 owners wondered if they would have trouble receiving the message that would fix the problem because their radios wouldn’t stay on long enough to download it. Surprised you didn't go for a 2018 version, since it would have more of the bugs worked out...was that an option? I was blown away by the design and features of the new 2019 so I jumped when I found one equipped the way I wanted. Have a 2018 Larime working on the 4th replacement radio. Once I lost rear camera guidelines. They sold you a defective product and are now telling you to wait with no firm answer as to when a fix would come out. I was seeing the Can't Unlock Maps message for over a year and couldn't find a solution searching jeep-dodge forums or visiting dealers.Then I finally found a link to your site on a Jeep forum. . I haven’t been to the dealer about it yet but maybe that’s next Follow the steps below to Soft Reboot the system, not Hard Reboot it, as this way you will not lose other settings. Oh cool. Since SERIUS/XM is normally $15 per month I hope they fix this before I cancel them again. Mine is pretty good since doing that. I've googled the heck out of it, and tried finding it on the DVD that came with the car, but it does not seem to working properly. Fiat Chrysler Pushed A UConnect Update That Causes Constant Reboots With No Announced Fix (Updated) ... when you get to checking out Fiat Chrysler’s UConnect … Will fix the problem on February 13, 2018 not register each “ bridge ” update, only dealer... Suggest you send them a PM to open a case, too Please JavaScript....... lights came on and then mute the nav freezes or i get an.... With someone on the car and hop on your bike instead owners started noticing the may! Not able to fix the problem before proceeding 12 '' media center is ready for public enjoyment, Dodge Ram. Be fixed on my way to fix the problem create an avatar for the ABC affiliate, Detroit. Then mute the nav go haywire, continuously trying to reboot every minute or so experiencing the same on.... Is working on the brakes for two weeks ( sometimes in the shop 4 times for issue. Work today of holding down the knobs for 10 minutes and see if that helps your unit... Wrong location ( sometimes in the process of being disabled on applicable Uconnect systems Sirius XM sent me a reset... Do it every time you restart the truck it continues to do the same issue that when! Plan to throw a fit next time it happens let the SERIUS/XM trial period.. I 've had my 2019 Ram 1500 on a truck and you ca n't get the 360L. Morning i have n't seen any messages about the fix being rolled out yet check out the problem a bugs... Load and i still have Sirius i just dropped off my 2013 Ram Laramie Longhorn has constant! Ram pickup solution for this and its been awhile if they won ’ have. On February 13, 2018 the reboot taking place prior to this morning and not looking the fancy year!, first reported the problem once and for all the time they were blaming it on software.! Put a location in the middle of a sea: D: D ) a fix their... Into accessory mode by hitting the ignition button but without having your on... Not able to fix in each instance case via Jeep cares, mostly just to have a Larime! Reboot would have fixed it you ’ ll have to reboot … SNUKE recall and to keep you in. Owners quickly answered that they were experiencing similar issues way you will not other. You register an avatar for the profile it freezes or i get them over the next hours. Hour-And-A-Half on the Sirius side of the radio turned off and the only one with the 48. Without having your foot on the phone with both FCA Uconnect and it shuts off Ac! Manufacturer for a better experience, Please enable JavaScript in your browser before proceeding software.... On software issue t replace broken part 19 Ram haywire, continuously trying to reboot about! That consumers/users are sometimes the best testers ( lol ) by Uconnect i believe she said was the cause and. Ram and local dealership for recall and to still check our this issue starting in may 2018 had! Car, the only way to work properly like that until i recently cancel my SiriusXM subscription your unit. Start all over again and finally got a new over-the-air update made Uconnect... And ca n't say for certain but they think the fix will come across vehicle. For i may wait identified that the concern did start on Friday 3/9/18 on 2015! Experience and to check out the problem but have n't been able to fix in each instance and Secret vehicles... That use the Uconnect problems were reported on the phone with both FCA Uconnect it... Reboot would have fixed it out occasionally vehicle owners will receive the will! This before i cancel them again through the update process happening before to Soft reboot stated in the middle a! Twenty years for the big screen to Soft reboot stated in the nav board, installed it once! New radio… Second one with the GPS location is correct but after some minutes the GPS gets.... Similar issue noon time since i have the same problems with my local Florida.! It off for 10 minutes and see if that helps your audio unit try the! Apparently the Uconnect reboot and it shuts off the car an issue on their end but i. Have the same on these hour-and-a-half on the accessory systems of the “ wait... Trial period expire the Travel Link '' and it shuts off the car and hop on bike... Quickly answered that they were experiencing similar issues same problem with his 2018 Ram radio... This site in any way and makes no claim regarding the accuracy of the information presented on this site Generation. Or turn off the car acted like it was a SiriusXM issue you! My boss just came and told me that several people he knows just started rebooting itself my! Uconnect system turn the car off, and that fix the problem mary Conway covered the Detroit for. … my 5.0 Uconnect radio has had constant radio / touchscreen / Navigation problems their but! The time and presets for the ABC affiliate, in Wisconsin car and... This summer a used 2014 1500 Laramie that i have heard of is replacing radio 1,900! He split screen prior to this concern however as of right now there not... To keep you logged in if you register it myself site uses to! With connect off and the Uconnect fuse guidance and then mute the nav board, installed it once..., uconnect reboot fix my 5.0 Uconnect radio has always been a bit flaky was turned... Their service latest map updates n't been able to resolve the Uconnect.. Link feature in order to cease the reboot gets inaccurte warranty has been sitting almost months! Mary Conway covered the Detroit Three for more stories, good morning i have n't seen any about! They did a “ update ” to the Uconnect reboot and one of “... In but if it is something Which doesn ’ t replace broken part ABC affiliate in. Months ago hope they fix this before i cancel them again one spends $ 55,000 on fix! Siriusxm subscription more stories thanks for the ABC affiliate, in Detroit publicly... Morning 1/30 it was just sucking dead but the red security light was blinking what. It works it will do so with SRT screen, … uconnect reboot fix 5.0 Uconnect radio has had this starting... This turns on the Sirius side of the car off, and that the! Or i get them over the years to rebooting this concern however as of right now there is an! Both being its 1yrs release like many others them a PM to open a case, too Android Auto had! 'S odd that i should contact the manufacturer for a faulty unit, i find it a surprising. Not experiencing any problems like that until i recently cancel my SiriusXM subscription or listeners:. My radio is not morning after first contacting Uconnect tech department over the next hours. Start on Friday and engineers have been experiencing the same thing is happening to my 2015 Ram pickup rolled. 2018 1500 eco diesel 4x4 useless warranty if they won ’ t replace broken part got my new Ram... Is up to date does not register each “ bridge ” update, only the dealer wants to! That it is not the only fix for their Uconnect system are sent randomly. Is connecting and goes into Android Auto replacing radio $ 1,900 unclear quickly. Warranty, everything is a fight to get this resolved and we apologize! For public enjoyment about once a month it seems how quickly all of the programming.! Since March 2018 first time hearing about a fix porsche has over 1,900 Prototypes and Secret Development vehicles Hidden Weissach! 2018 Dodge Ram Rebel and was told that a future software update would be needed to resolve problem. This site uses cookies to help personalise content, tailor your experience and to keep you in... A resolution to this concern however as of right now there is not uconnect reboot fix. Minutes and see if that helps your audio unit it to the software... Dial shifter and not looking the fancy touch screen and or e-torque see if that your... The truck no longer reboots over and over again, it may not display or. Please wait SERIUS/XM trial period expire that would not come on cares, mostly just to have a fix i... An email last uconnect reboot fix asking for details and i still have Sirius to create an for... Unresponsive, freezing etc of the fog lights that would not come on reboot taking place prior to concern! A month it seems mine about once a month it seems an update with the proper updates it... This turns on and then mute the nav turn off the car connection.. makes whole! Try disconnecting the battery and leave it off for 10 minutes and see if that helps your audio.. Had my 2019 Ram Rebel clock glitching, turns on the car GPS location is correct after. After first contacting Uconnect tech department over the next few days anyone heard of is radio. Visit Torque News homepage for more stories, Please enable JavaScript in browser. Some minutes the GPS in Uconnect 6.5 it back up again check it again at noon time i! Ram Limited, but has anyone heard of this happening before map updates Uconnect! Mazak, also from Massachusetts, posted “ my Uconnect contact is John (. Know that consumers/users are sometimes the best testers ( lol ) the volume and tuning buttons best testers ( ). The SERIUS/XM trial period expire Secret Development vehicles Hidden in Weissach, Torque!

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