During your stay, take advantage of some of the amenities offered, including 24 hour front desk, a concierge, and room service. After we had arrived a Caucasian family of ~10 came. Are there opportunities to exercise at Hideaway At Royalton Negril? Friendly and dedicated staff, first-class dining venues, luxurious room amenities, unlimited food and drink , a splash pool, beautiful destination wedding packages, and fantastic all inclusive services will enhance your luxury vacation experience. Made some great new friends. Today, on the 28th, we did not have any, I mean any towels!-That’s just to start.. Room service came in and took all of the towels and there are two of us and we had no towels. She did not wait for me to ask for something but instead greeted me each morning on WhatsApp with a good morning, what are your needs this morning? We got fed up of the buffet and therefore left the resort whenever we wanted delicious meals- shoutout to Miss Lilly’s restaurant 5 minutes away from the Royalton. Say, "I do" at the Royalton White Sands Montego Bay. Your comments have been duly noted and shared with the management team for further review and immediate action to be taken. We did not have any power and this is just unacceptable. Whether you're hosting an intimate family affair or a grand gala, weddings at our All-in Luxury™ resort are extraordinary, once-in-a-lifetime events. Hideaway At Royalton Negril: Beautiful Resort with excellent food, top notch service! Book now! For those interested in checking out Mary, Gate of Heaven Catholic Church (3.0 mi) while visiting Negril, Hideaway at Royalton … The only highlight of the whole trip was New Year’s party, and George ( butler) and Andrew (Beach waiter). Dear J C, Thank you for choosing Hideaway Negril for your recent vacation and taking the time to share your experience with us. Kind Regards, Hideaway Negril Management Team. Our exclusive All-In Luxury concept offers … While you’re here, be sure to check out Le Vendôme, one of the French restaurants that can be found in Negril, which is a short distance from Hideaway at Royalton Negril. I said I would like a drink…a mojito to be exact and he said he didn’t serve that. We appreciate your comments highlighting the wonderful team members you encountered, everyone mentioned will definitely be commended for their efforts. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. Jamaica: Hideaway at Royalton Negril Package. Number of persons. When we walked out they wanted to show us attention and run behind us, but the damage had been done. Claim your listing for free to respond to reviews, update your profile and much more. Then look no further than Hideaway at Royalton Negril, a trendy all-inclusive resort that brings the best of Negril to your doorstep. All linens sanitized in high-temperature wash, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms. You can find the Hideaway at Royalton Negril on the western tip of the island, about 45 miles west of Montego Bay. Royalton Hideaway Negril at Hideaway Negril Jamaica Royalton Negril Resort & Spa - Call Toll Free: 1-888-774-0040 or Book Online Guests can savour gourmet cuisine, sip artfully prepared cocktails, enjoy the impossibly blue ocean and more at … What are some restaurants close to Hideaway At Royalton Negril? Designed for a range of ages, these supervised programs set the backdrop for memorable experiences in an environment that is casual, fun and safe. Our exclusive All-In Luxury concept offers you a vacation that's a cut above. Engage in a variety of sports and activities, including beach volleyball, ping pong, cooking classes, dance classes, trivia games, Beach & Pool Olympics, aerobics classes, and weight-training with professional instruction. Arrival date empty. See 4,247 traveler reviews, 4,719 candid photos, and great deals for Royalton Negril Resort and Spa, ranked #29 of 82 hotels in Negril and rated 4.5 of 5 at Tripadvisor. I am totally disappointed and I feel that me and my guest deserves to be treated better and we DAMN sure deserve better! Set on Negril's famous white-sand shores, this adults-only, all-inclusive resort offers endless activities, elegant guest rooms and exceptional amenities. Now £177 on Tripadvisor: Hideaway At Royalton Negril, Negril. What kind of mess is that? We just returned from a two week stay at the Royalton Hideaway Negril. Take a dip in the splash pool by day, then watch live shows and performances at the open-air theatre by night. Yes, guests often enjoy the ocean view available here. Set along side a mesmerizing clear water beach Hideaway at Royalton Negril Resort & Spa, the perfect place for travelers to open themselves up to an elegant adults-only vacation experience. Shout out to Chickpea, Sonora, and the other pool bartenders. Kindly accept our sincerest apology for the sub-par service which you experienced during your stay, this is certainly not the standard of service which we strive to maintain. Now $182 (Was $̶3̶7̶4̶) on Tripadvisor: Royalton Negril Resort and Spa, Negril. Please see our partners for more details. By masterfully blending the richness of the Jamaican culture with a luxury product, we are able to provide outstanding service, and exceptional attention to detail. Yesterday and today with is just extremely weird and wrong! Children ages 2 to 12 will be able to socialize with others their own age while interacting with recognizable kids' characters, watching cartoons, discovering the playground, and playing various games in secure facilities. Regards, Hideaway Negril Management Team, When my friend was ordering she was trying to get a Upon arrival on dec 27th we went to the bar to get drinks. For specific enquiries, we recommend calling ahead to confirm. The waiter did not know which toppings came on the pizza and acted as if she was uninterested. Now £178 on Tripadvisor: Hideaway At Royalton Negril, Negril. Then look no further than Hideaway at Royalton Negril, a luxury all-inclusive resort that brings the best of Negril to your doorstep. Is Hideaway At Royalton Negril accessible? Dec 29/30 2020 the power was constantly going out throughout the resort. We looked up and saw all the pizzas, liquor, and appetizers coming out. Hideaway at Royalton White Sands - White Sands - Montego Bay, Jamaica Immerse yourself in the pleasures and privileges of Royalton's All-In-Luxury concept. Then look no further than Hideaway at Royalton Negril, a luxury all-inclusive resort that brings the best of Negril to your doorstep. What can I bring you or do you for you?" Set along the famous white-sand shores of Negril, Hideaway at Royalton Negril Resort and Spa is the perfect escape for singles, groups and couples looking for an elegant, adults only resort in Jamaica. Resort features include gourmet restaurants, exciting bars and pampering wellness facilities. It is regrettable to learn that we did not exceed your experience throughout your stay, your concerns were carefully noted and shared with the Diamond Club Manager, Executive Chef, Housekeeping Manager and Maintenance Manager respectively. When they finally brought towels they only brought us ONE face towel after al of that calling. Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. On Sale Now & Pay Less Guaranteed! Don’t stay at the Royalton Negril! Looking for a place to stay in Negril? Highlights of Royalton White Sands Montego Bay's All-in Luxury concept include: Make your family vacation in Jamaica truly memorable with a stay at the Royalton White Sands Montego Bay. When you book directly with Royalton Luxury Resorts, you’ll be eligible to receive free health assistance during your stay at any Royalton property in Mexico, Jamaica, the Dominican Republic, Antigua, Saint Lucia, and Grenada.. You will receive the registration link through your booking confirmation. Prices are calculated as of 11/01/2021 based on a check-in date of 24/01/2021. in Negril We stayed Jan. 9th-14th swim out rooms oceanfront. There is trash all along the property and for all the money that we have paid and put down on this vacation this makes no freaking sense!!! - See 1,928 traveller reviews, 1,744 candid photos, and great deals for Hideaway At Royalton … Can’t wait to come back!! There are much better and less expensive resort/hotel options in Negril. Sadly the resort has deteriorated badly. ... we are happy to announce that Royalton Luxury Resorts has implemented several important measures to support guests. No one came to fix the air until the morning of Dec 30 2020. Bernandine alone was well worth the splurge! Hideaway at Royalton White Sands - All Inclusive - Montego Bay, Jamaica - Call Us Toll Free At 1 (888) 774 0040 or (305) 774 0040, 352 beautifully decorated luxury rooms and suites in various categories, 5 specialty restaurants to please your palette (serving delightful dishes from Caribbean and international cuisines), 6 bars and 1 cafe to satisfy your every craving, Dreambeds™ exclusively designed for Royalton Resorts. We arrived on Dec 27, 2020 and have been calling on someone to fix the air. Jamaica Royalton Blue Waters Royalton White Sands Royalton Negril Hideaway at Royalton Negril. The large family started to receive the plates before us after an hour. Top room amenities include a minibar, air conditioning, and a flat screen TV. They were all so friendly, keep the drinks coming and always had our drinks ready for us. We were not given any floor towels to put down on the floor for the shower. Hideaway at Royalton Negril Resort & Spa Adults Only - All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival. Room service usually took about and hour. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. With our personalized wedding services, beach wedding options, and professional wedding planning team, we can turn your special day into a dream-come-true. Key Features. in the room and they took forever! Hideaway at Royalton Negril Resort - All Inclusive - Negril, Jamaica - Call us Toll Free at 1 (888) 774 0040 or (305) 774 0040 Royalton Splash Punta Cana Royalton Antigua Does Hideaway At Royalton Negril have any great views? Nearby attractions include Mary, Gate of Heaven Catholic Church (4.8 km), Seven Mile Beach (4.1 km), and Bloody Bay (1.1 km). Whilst an apology may not change the outcome of your stay, it is our sincerest hope that you will grant us the opportunity of serving you to an experience which will surpass your last. Guests of Hideaway at Royalton Negril are also welcome to enjoy a pool and free breakfast, located on site. This means, as well as it being a child-free environment, you’ll be … My butler was Bernadine and she was magnificent. For travelers arriving by car, free parking is available. It was certainly a pleasure hsoting you and we look forward to your return. I did not order nor did I want that. The Lodge Restaurant at Tensing Pen Hotel, Response from Regional OCM, Marketing at Hideaway At Royalton Negril, Response from Trudy-Ann Frazer, Other at Hideaway At Royalton Negril. What if I had been allergic to chocolate? He walks back over and “finds” a menu. Free wifi is offered to guests, and rooms at Hideaway at Royalton Negril offer a flat screen TV, a minibar, and air conditioning. Regards, Hideaway Negril Management Team, Tripadvisor Plus Subscription Terms & Conditions, Grand Palladium Hotels & Resorts in Jamaica, Adults Only and Adult Friendly Resorts in Jamaica, Hotels near Natasha's One Love Massage Spa, Hotels near I am OM Yoga and Pilates Studio. Savoring gourmet cuisine, artfully prepared cocktails and enjoying the impossibly blue ocean, guests can do as much or as little as they’d like. Everyone was so friendly pool guy, lifeguard, groundskeepers, housekeeping, room service, restaurant staff, security and the evening entertainment. Own or manage this property? To make a restaurant reservation hotel guests have to line up between 8:45 am and 9 am each day they wish to dine in the restaurant and quite conveniently. I said okay, what do you have.. “i can’t find the menu, I don’t know what to tell you?” Im like okay…and he serves the caucasian guy and im still standing there. Sandwiched between the Royalton Negril and Grand Lido , the 2017-opened hotel has a buzzing main pool overlooking two beach areas, direct access to popular snorkeling spots, and daytime activities. For those interested in checking out Mary, Gate of Heaven Catholic Church (3.0 mi) while visiting Negril, Hideaway at Royalton … I had coffee with my other items and the “coffee” that came back was some sort of chocolate. Hideaway at Royalton Negril Resort Royalton Negril Resort Adults Only - All Inclusive - Negril, Jamaica 1 (888) 774 0040 or (305) 774 0040. Not friendly or very helpful. We’re sure you’ll enjoy your stay at Hideaway at Royalton Negril as you experience everything Negril has to offer. Looking for a place to stay in Negril? We had to walk to the buffet. Guests at Hideaway at Royalton Negril can enjoy access to all of Royalton Negril's family-friendly gourmet restaurants, bars, and wellness facilities, which is just next door. Yes, dry cleaning and laundry service are offered to guests. We put our order in pizza and see what toppings that had to offer/what goes on the pizza. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. A great selection of age-appropriate activities, supervised by our team of professionals , will keep your children busy and entertained throughout your stay at this all inclusive Jamaica resort. We had also ordered several cups of ice and they did not bring the ice because they said “they don’t have anymore ice”. Non-motorized sports like snorkelling and kayaking are always popular, while the introductory scuba diving lessons in the pool attract adventure-seeking vacationers. We had arrived on time and placed our our in an appropriate fashion. Guests at Hideaway at Royalton Negril can enjoy access to all of Royalton Negril's family-friendly gourmet restaurants, bars, and wellness facilities, which is just next door. Regards, Hideaway Negril Management Team. Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. Pool bar and beach was right out side our door. What if we would have slipped? Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. Whilst an apology will not change the outcome of your experience, we are humbled to have hosted you. Negril is also home to Stanley's Deep Sea Fishing, a popular marina that is not too far from Hideaway at Royalton Negril. The water is dark and full of sea weed. Me and my wife travel with our family and friends to celebrate New Year. Other than Channa who is excellent (she’s at Hideaway bar), the staff are slothful, room service takes 1-2 hours if it arrives at all, the mini bar is never restocked unless you repeatedly call and make a fuss, the best restaurants are closed and instead resort guests are forced to eat in the buffet where the food quality is sub-par and mass produced with long lines and no social distancing. Hideaway at Royalton Negril Resort - All Inclusive - Negril, Jamaica - Call us Toll Free at 1 (888) 774 0040 or (305) 774 0040 Royalton Splash Punta Cana Royalton Antigua Guests staying at Hideaway at Royalton Riviera Resort in Cancun can expect luxurious extras when they stay at this all inclusive resort. We booked two rooms. Our reservation for the restaurant ‘grazie’ was for 5pm. We were looked over and down upon on some of your staff which is unacceptable. As the bride and groom, stay in luxurious accommodations , feast on unlimited food & drink, and tie the knot in paradise. For the hideaway the beach and that section of the sea is the big letdown. It is well worth to book the Diamond Club category. In relation to your comments regarding phone calls, we'd like to take this opportunity to remind you that both local and international calls are at an additional charge as advertised/displayed on our in-room TV; it is regrettable that this was not effectively communicated to you. Was right on it ; she will definitely be commended for her efforts to support guests to! When booking more than 6 rooms, and great deals for Hideaway at Royalton Negril also. Everyone was so friendly, keep the drinks coming and always a hsoting! With us ocean view available here provided by our partners and may not include all taxes and fees you we... Positively to your doorstep down upon on some of the more popular amenities offered include a minibar air... Sands Montego Bay All-In Luxury™ resort are extraordinary, once-in-a-lifetime events out to Chickpea, Sonora and... 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